Education focused in communication, linguistics, and digital marketing; work experience related to translation, content writing, customer support, and contracting executive. Fluent in Italian (native speaker), English and Spanish (both written and spoken).
Holds a Bachelor Degree in Communication and Foreign Languages and a Master Degree in Digital Marketing strategies. I am experienced as a web content creator both SEO or not friendly about many general topics, and able to manage and develop the most used social media strategies.
I am also experienced in multilanguage customer support roles, I am able to handle situations or inquiries while working within policy, procedures and standard processes, and being able to analyze, prioritize and resolve client requests or issues quickly and effectively.
-Experienced in SMM (Social Media Strategist and Executive)
-I can guarantee 100% quality translations(Italian-English, English-Italian, Italian-Spanish, Spanish-Italian, English-Spanish,Spanish-English);
-I can write brand new texts;
-I can manage proofreading of texts;
-I can produce SEO (and not SEO) content on many topics
-I can translate and create content for web sites and blogs.
-I can guarantee 100% multilanguage customer satisfaction oriented service, through a patient but firm attitude with difficult customers and customer disputes,maintaining high standards and observing work ethics.
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